Our Services

HAOKUN Global Support | Home Elevator & Lifting Platform Experts

At HAOKUN, we don’t just manufacture high-quality home elevators and lifting platforms; we are committed to providing our clients with one-stop comprehensive solutions, from initial design through to after-sales service. Whether your project involves a villa elevator, an accessibility lift, or a vertical transportation system for a private residence, we offer all-around professional service support throughout its entire lifecycle.

Pre-Sales Service Tailoring Your Personalized Lifting Solution
Free Consultation & Technical Q&A
Our professional team provides home elevator model recommendations or lifting platform design solutions based on your residential structure and usage needs.
Personalized Customization
Support for various models and non-standard customization to meet different floor heights, load capacities, and space constraints.
Technical Drawing Support
Detailed product parameters, CAD drawings,and installation diagrams provided based on customer requirements.
One-on-One Project Assessment
Senior engineers manage projects to ensure every home elevator or accessibility lifting platform meets your actual site requirements.
In-Sales Service Efficient Delivery, Quality Assurance
Strict Quality Control Process
From raw materials to factory dispatch, every lifting platform or home elevator undergoes multiple inspections.
Real-time Production Progress Updates
Clients can track order status at any time, ensuring projects proceed on schedule.
Flexible MOQ & Rapid Dispatch
Minimum order quantity of 1 unit, supporting sample testing and small batch trial orders.
OEM/ODM Collaboration Support:
We welcome global partners for private labeling or joint development to create exclusive branded elevator products.
After-Sales Service Worry-Free Operation, Comprehensive Support
Detailed Installation Manuals
Covering home elevator installation steps, commissioning procedures, and daily maintenance tips with video guidance.
Remote Technical Support
Professional engineering teams are online to assist with various operational issues.
1 Year Warranty + Extended Warranty
All lifting platforms and home elevators come with a standard 1 year warranty; extended warranty services can be Optional purchased.
Rapid Response Mechanism
Sufficient spare parts inventory and global logistics support for immediate response to repair and replacement requests.

Our Services

On-Site Engineer Dispatch

We bring the right people together to challenge established thinking and drive transform in 2020.

Global Coverage

Support for major regions including Europe, America, Southeast Asia, and the Middle East, providing on-site installation guidance and technical commissioning.

24-Hour Response

Request on-site engineer support for urgent faults to ensure rapid equipment recovery.

Professionally Certified Team

All dispatched engineers hold CE certification and ISO9001 qualifications, with over 10 years of experience in home elevator and accessibility lifting platform projects.

Exclusive Partner Service

Authorized partners can enjoy on-site engineer training services to enhance local service capabilities.

Global Partner Program

HAOKUN is recruiting home elevator distributors, accessibility lifting platform agents, and long-term strategic partners worldwide.
We offer:

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Let HAOKUN’s home elevator and lifting platform solutions bring convenience and safety to your home life, and inject powerful momentum into your business development.

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